Course curriculum

    1. Overview

    2. Instructor Introductions

    3. Slides

    4. Workbook to complete during class

    5. Action Plan (to be filled out at end of training)

    1. Importance of Cross-Cultural Communication

    2. Answer this question before watching the next video

    3. How do you know there has been a cross-cultural misunderstanding?

    4. Class introductions

    1. Active Listening

    2. What is Culture?

    3. Coconuts and Peaches

    4. Communicating: Low Context vs High Context Cultures

    5. Activity- Giving Negative Feedback

    6. Exercise

    7. Results from class- Giving Negative Feedback

    8. Where are you on the evaluating continuum?

    9. Persuading

    10. Where are you on the Persuading continuum?

    11. Exercise

    12. Define what makes a good leader- class results

    13. Where are you on the Leading continuum?

    14. Exercise

    15. Trusting

    16. Disagreeing

    17. Scheduling

    18. Reflections from the participants

    19. What do you see in the picture?

About this course

  • $300.00
  • 28 lessons
  • 3.5 hours of video content

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